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UPDATE 1-New York AG opens probe into AT&T wireless outage

(Adds no immediate AT&T comment, James comment, photos)

By David Shepardson

WASHINGTON, Feb 29 (Reuters) - New York Attorney General Letitia James said Thursday her office is investigating the cause of last week's AT&T wireless outage for up to 12 hours as well as the telecom firm's response.

The Federal Communications Commission is also investigating the Feb. 22 outage. AT&T said Saturday it would provide $5 billing credits for consumers who were impacted but has not disclosed how many customers temporarily lost service. The outage impacted some emergency 911 calls, local officials said.

An initial AT&T review found the outage was caused by the application and execution of an incorrect process while working to expand the network, the company said, ruling out a cyberattack. AT&T says its 5G network reaches around 290 million people across the United States.

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"Nationwide outages are not just an inconvenience, they can be dangerous, and it’s critical that we protect consumers when an outage occurs," James said.

AT&T did not immediately comment.

(Reporting by David Shepardson, Editing by Nick Zieminski)