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Global Helpdesk Automation Industry

ReportLinker
·27 min de lecture

Global Helpdesk Automation Market to Reach US$21. 8 Billion by the Year 2027. Amid the COVID-19 crisis, the global market for Helpdesk Automation estimated at US$3. 4 Billion in the year 2020, is projected to reach a revised size of US$21.

New York, Oct. 01, 2020 (GLOBE NEWSWIRE) -- Reportlinker.com announces the release of the report "Global Helpdesk Automation Industry" - https://www.reportlinker.com/p05956935/?utm_source=GNW
8 Billion by 2027, growing at a CAGR of 30.4% over the analysis period 2020-2027.Web Help Desk, one of the segments analyzed in the report, is projected to grow at a 33.2% CAGR to reach US$10.8 Billion by the end of the analysis period.After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the On Premise Help Desk segment is readjusted to a revised 29.6% CAGR for the next 7-year period. This segment currently accounts for a 23.7% share of the global Helpdesk Automation market.

The U.S. Accounts for Over 30.1% of Global Market Size in 2020, While China is Forecast to Grow at a 29.3% CAGR for the Period of 2020-2027

The Helpdesk Automation market in the U.S. is estimated at US$1 Billion in the year 2020. The country currently accounts for a 30.08% share in the global market. China, the world second largest economy, is forecast to reach an estimated market size of US$3.7 Billion in the year 2027 trailing a CAGR of 29.3% through 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 27.7% and 25.7% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 21% CAGR while Rest of European market (as defined in the study) will reach US$3.7 Billion by the year 2027.

Enterprise Help Desk Segment Corners a 19.5% Share in 2020

In the global Enterprise Help Desk segment, USA, Canada, Japan, China and Europe will drive the 26.6% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$531.5 Million in the year 2020 will reach a projected size of US$2.8 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$2.6 Billion by the year 2027.We bring years of research experience to this 9th edition of our report. The 245-page report presents concise insights into how the pandemic has impacted production and the buy side for 2020 and 2021. A short-term phased recovery by key geography is also addressed.

Competitors identified in this market include, among others,

  • Atlassian

  • Axios Systems PLC

  • BMC Software, Inc.

  • CA Technologies, Inc.

  • Cherwell Software, LLC

  • Freshdesk

  • HappyFox Inc.

  • HEAT Software USA, Inc.

  • Hewlett Packard Enterprise Development LP (HPE)

  • Kayako Limited

  • NTR Global

  • Resolve Systems

  • ServiceNow, Inc.

  • Sunrise Software Ltd.

  • Sunview Software, Inc

  • Vision Helpdesk

  • Vorex Inc.

  • Zendesk, Inc.




Read the full report: https://www.reportlinker.com/p05956935/?utm_source=GNW

I. INTRODUCTION, METHODOLOGY & REPORT SCOPE

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
Impact of Covid-19 and a Looming Global Recession
Global Competitor Market Shares
Helpdesk Automation Competitor Market Share Scenario Worldwide
(in %): 2018E

2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS

4. GLOBAL MARKET PERSPECTIVE
Table 1: World Current & Future Analysis for Helpdesk
Automation by Geographic Region - USA, Canada, Japan, China,
Europe, Asia-Pacific and Rest of World Markets - Independent
Analysis of Annual Sales in US$ Billion for Years 2018 through
2027

Table 2: World Historic Review for Helpdesk Automation by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 3: World 15-Year Perspective for Helpdesk Automation by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World Markets for Years 2012, 2018 & 2027

Table 4: World Current & Future Analysis for Web Help Desk by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 5: World Historic Review for Web Help Desk by Geographic
Region - USA, Canada, Japan, China, Europe, Asia-Pacific and
Rest of World Markets - Independent Analysis of Annual Sales in
US$ Billion for Years 2012 through 2017

Table 6: World 15-Year Perspective for Web Help Desk by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World for Years 2012, 2018 & 2027

Table 7: World Current & Future Analysis for On Premise Help
Desk by Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 8: World Historic Review for On Premise Help Desk by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 9: World 15-Year Perspective for On Premise Help Desk by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World for Years 2012, 2018 & 2027

Table 10: World Current & Future Analysis for Enterprise Help
Desk by Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 11: World Historic Review for Enterprise Help Desk by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 12: World 15-Year Perspective for Enterprise Help Desk by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World for Years 2012, 2018 & 2027

Table 13: World Current & Future Analysis for Open Source Help
Desk by Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 14: World Historic Review for Open Source Help Desk by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 15: World 15-Year Perspective for Open Source Help Desk
by Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World for Years 2012, 2018 & 2027

Table 16: World Current & Future Analysis for Ticket Sortation
by Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 17: World Historic Review for Ticket Sortation by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 18: World 15-Year Perspective for Ticket Sortation by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World for Years 2012, 2018 & 2027

Table 19: World Current & Future Analysis for Ticket Scheduling
by Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 20: World Historic Review for Ticket Scheduling by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 21: World 15-Year Perspective for Ticket Scheduling by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World for Years 2012, 2018 & 2027

Table 22: World Current & Future Analysis for Alert Management
by Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 23: World Historic Review for Alert Management by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 24: World 15-Year Perspective for Alert Management by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World for Years 2012, 2018 & 2027

Table 25: World Current & Future Analysis for Other Solutions
by Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 26: World Historic Review for Other Solutions by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 27: World 15-Year Perspective for Other Solutions by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World for Years 2012, 2018 & 2027

Table 28: World Current & Future Analysis for BFSI by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 29: World Historic Review for BFSI by Geographic Region -
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World Markets - Independent Analysis of Annual Sales in US$
Billion for Years 2012 through 2017

Table 30: World 15-Year Perspective for BFSI by Geographic
Region - Percentage Breakdown of Value Sales for USA, Canada,
Japan, China, Europe, Asia-Pacific and Rest of World for Years
2012, 2018 & 2027

Table 31: World Current & Future Analysis for Retail by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 32: World Historic Review for Retail by Geographic Region -
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World Markets - Independent Analysis of Annual Sales in US$
Billion for Years 2012 through 2017

Table 33: World 15-Year Perspective for Retail by Geographic
Region - Percentage Breakdown of Value Sales for USA, Canada,
Japan, China, Europe, Asia-Pacific and Rest of World for Years
2012, 2018 & 2027

Table 34: World Current & Future Analysis for Healthcare by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 35: World Historic Review for Healthcare by Geographic
Region - USA, Canada, Japan, China, Europe, Asia-Pacific and
Rest of World Markets - Independent Analysis of Annual Sales in
US$ Billion for Years 2012 through 2017

Table 36: World 15-Year Perspective for Healthcare by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World for Years 2012, 2018 & 2027

Table 37: World Current & Future Analysis for Automotive by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 38: World Historic Review for Automotive by Geographic
Region - USA, Canada, Japan, China, Europe, Asia-Pacific and
Rest of World Markets - Independent Analysis of Annual Sales in
US$ Billion for Years 2012 through 2017

Table 39: World 15-Year Perspective for Automotive by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World for Years 2012, 2018 & 2027

Table 40: World Current & Future Analysis for Telecom by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 41: World Historic Review for Telecom by Geographic
Region - USA, Canada, Japan, China, Europe, Asia-Pacific and
Rest of World Markets - Independent Analysis of Annual Sales in
US$ Billion for Years 2012 through 2017

Table 42: World 15-Year Perspective for Telecom by Geographic
Region - Percentage Breakdown of Value Sales for USA, Canada,
Japan, China, Europe, Asia-Pacific and Rest of World for Years
2012, 2018 & 2027

Table 43: World Current & Future Analysis for Education by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 44: World Historic Review for Education by Geographic
Region - USA, Canada, Japan, China, Europe, Asia-Pacific and
Rest of World Markets - Independent Analysis of Annual Sales in
US$ Billion for Years 2012 through 2017

Table 45: World 15-Year Perspective for Education by Geographic
Region - Percentage Breakdown of Value Sales for USA, Canada,
Japan, China, Europe, Asia-Pacific and Rest of World for Years
2012, 2018 & 2027

Table 46: World Current & Future Analysis for Government by
Geographic Region - USA, Canada, Japan, China, Europe,
Asia-Pacific and Rest of World Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2018 through 2027

Table 47: World Historic Review for Government by Geographic
Region - USA, Canada, Japan, China, Europe, Asia-Pacific and
Rest of World Markets - Independent Analysis of Annual Sales in
US$ Billion for Years 2012 through 2017

Table 48: World 15-Year Perspective for Government by
Geographic Region - Percentage Breakdown of Value Sales for
USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of
World for Years 2012, 2018 & 2027

III. MARKET ANALYSIS

GEOGRAPHIC MARKET ANALYSIS

UNITED STATES
Market Facts & Figures
US Helpdesk Automation Market Share (in %) by Company: 2018 & 2027
Market Analytics
Table 49: USA Current & Future Analysis for Helpdesk Automation
by Software - Web Help Desk, On Premise Help Desk, Enterprise
Help Desk and Open Source Help Desk - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 50: USA Historic Review for Helpdesk Automation by
Software - Web Help Desk, On Premise Help Desk, Enterprise Help
Desk and Open Source Help Desk Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 51: USA 15-Year Perspective for Helpdesk Automation by
Software - Percentage Breakdown of Value Sales for Web Help
Desk, On Premise Help Desk, Enterprise Help Desk and Open
Source Help Desk for the Years 2012, 2018 & 2027

Table 52: USA Current & Future Analysis for Helpdesk Automation
by Solution - Ticket Sortation, Ticket Scheduling, Alert
Management and Other Solutions - Independent Analysis of Annual
Sales in US$ Billion for the Years 2018 through 2027

Table 53: USA Historic Review for Helpdesk Automation by
Solution - Ticket Sortation, Ticket Scheduling, Alert
Management and Other Solutions Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 54: USA 15-Year Perspective for Helpdesk Automation by
Solution - Percentage Breakdown of Value Sales for Ticket
Sortation, Ticket Scheduling, Alert Management and Other
Solutions for the Years 2012, 2018 & 2027

Table 55: USA Current & Future Analysis for Helpdesk Automation
by End-Use - BFSI, Retail, Healthcare, Automotive, Telecom,
Education and Government - Independent Analysis of Annual Sales
in US$ Billion for the Years 2018 through 2027

Table 56: USA Historic Review for Helpdesk Automation by
End-Use - BFSI, Retail, Healthcare, Automotive, Telecom,
Education and Government Markets - Independent Analysis of
Annual Sales in US$ Billion for Years 2012 through 2017

Table 57: USA 15-Year Perspective for Helpdesk Automation by
End-Use - Percentage Breakdown of Value Sales for BFSI, Retail,
Healthcare, Automotive, Telecom, Education and Government for
the Years 2012, 2018 & 2027

CANADA
Table 58: Canada Current & Future Analysis for Helpdesk
Automation by Software - Web Help Desk, On Premise Help Desk,
Enterprise Help Desk and Open Source Help Desk - Independent
Analysis of Annual Sales in US$ Billion for the Years 2018
through 2027

Table 59: Canada Historic Review for Helpdesk Automation by
Software - Web Help Desk, On Premise Help Desk, Enterprise Help
Desk and Open Source Help Desk Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 60: Canada 15-Year Perspective for Helpdesk Automation by
Software - Percentage Breakdown of Value Sales for Web Help
Desk, On Premise Help Desk, Enterprise Help Desk and Open
Source Help Desk for the Years 2012, 2018 & 2027

Table 61: Canada Current & Future Analysis for Helpdesk
Automation by Solution - Ticket Sortation, Ticket Scheduling,
Alert Management and Other Solutions - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 62: Canada Historic Review for Helpdesk Automation by
Solution - Ticket Sortation, Ticket Scheduling, Alert
Management and Other Solutions Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 63: Canada 15-Year Perspective for Helpdesk Automation by
Solution - Percentage Breakdown of Value Sales for Ticket
Sortation, Ticket Scheduling, Alert Management and Other
Solutions for the Years 2012, 2018 & 2027

Table 64: Canada Current & Future Analysis for Helpdesk
Automation by End-Use - BFSI, Retail, Healthcare, Automotive,
Telecom, Education and Government - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 65: Canada Historic Review for Helpdesk Automation by
End-Use - BFSI, Retail, Healthcare, Automotive, Telecom,
Education and Government Markets - Independent Analysis of
Annual Sales in US$ Billion for Years 2012 through 2017

Table 66: Canada 15-Year Perspective for Helpdesk Automation by
End-Use - Percentage Breakdown of Value Sales for BFSI, Retail,
Healthcare, Automotive, Telecom, Education and Government for
the Years 2012, 2018 & 2027

JAPAN
Table 67: Japan Current & Future Analysis for Helpdesk
Automation by Software - Web Help Desk, On Premise Help Desk,
Enterprise Help Desk and Open Source Help Desk - Independent
Analysis of Annual Sales in US$ Billion for the Years 2018
through 2027

Table 68: Japan Historic Review for Helpdesk Automation by
Software - Web Help Desk, On Premise Help Desk, Enterprise Help
Desk and Open Source Help Desk Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 69: Japan 15-Year Perspective for Helpdesk Automation by
Software - Percentage Breakdown of Value Sales for Web Help
Desk, On Premise Help Desk, Enterprise Help Desk and Open
Source Help Desk for the Years 2012, 2018 & 2027

Table 70: Japan Current & Future Analysis for Helpdesk
Automation by Solution - Ticket Sortation, Ticket Scheduling,
Alert Management and Other Solutions - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 71: Japan Historic Review for Helpdesk Automation by
Solution - Ticket Sortation, Ticket Scheduling, Alert
Management and Other Solutions Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 72: Japan 15-Year Perspective for Helpdesk Automation by
Solution - Percentage Breakdown of Value Sales for Ticket
Sortation, Ticket Scheduling, Alert Management and Other
Solutions for the Years 2012, 2018 & 2027

Table 73: Japan Current & Future Analysis for Helpdesk
Automation by End-Use - BFSI, Retail, Healthcare, Automotive,
Telecom, Education and Government - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 74: Japan Historic Review for Helpdesk Automation by
End-Use - BFSI, Retail, Healthcare, Automotive, Telecom,
Education and Government Markets - Independent Analysis of
Annual Sales in US$ Billion for Years 2012 through 2017

Table 75: Japan 15-Year Perspective for Helpdesk Automation by
End-Use - Percentage Breakdown of Value Sales for BFSI, Retail,
Healthcare, Automotive, Telecom, Education and Government for
the Years 2012, 2018 & 2027

CHINA
Table 76: China Current & Future Analysis for Helpdesk
Automation by Software - Web Help Desk, On Premise Help Desk,
Enterprise Help Desk and Open Source Help Desk - Independent
Analysis of Annual Sales in US$ Billion for the Years 2018
through 2027

Table 77: China Historic Review for Helpdesk Automation by
Software - Web Help Desk, On Premise Help Desk, Enterprise Help
Desk and Open Source Help Desk Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 78: China 15-Year Perspective for Helpdesk Automation by
Software - Percentage Breakdown of Value Sales for Web Help
Desk, On Premise Help Desk, Enterprise Help Desk and Open
Source Help Desk for the Years 2012, 2018 & 2027

Table 79: China Current & Future Analysis for Helpdesk
Automation by Solution - Ticket Sortation, Ticket Scheduling,
Alert Management and Other Solutions - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 80: China Historic Review for Helpdesk Automation by
Solution - Ticket Sortation, Ticket Scheduling, Alert
Management and Other Solutions Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 81: China 15-Year Perspective for Helpdesk Automation by
Solution - Percentage Breakdown of Value Sales for Ticket
Sortation, Ticket Scheduling, Alert Management and Other
Solutions for the Years 2012, 2018 & 2027

Table 82: China Current & Future Analysis for Helpdesk
Automation by End-Use - BFSI, Retail, Healthcare, Automotive,
Telecom, Education and Government - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 83: China Historic Review for Helpdesk Automation by
End-Use - BFSI, Retail, Healthcare, Automotive, Telecom,
Education and Government Markets - Independent Analysis of
Annual Sales in US$ Billion for Years 2012 through 2017

Table 84: China 15-Year Perspective for Helpdesk Automation by
End-Use - Percentage Breakdown of Value Sales for BFSI, Retail,
Healthcare, Automotive, Telecom, Education and Government for
the Years 2012, 2018 & 2027

EUROPE
Market Facts & Figures
European Helpdesk Automation Market: Competitor Market Share
Scenario (in %) for 2018 & 2027
Market Analytics
Table 85: Europe Current & Future Analysis for Helpdesk
Automation by Geographic Region - France, Germany, Italy, UK
and Rest of Europe Markets - Independent Analysis of Annual
Sales in US$ Billion for Years 2018 through 2027

Table 86: Europe Historic Review for Helpdesk Automation by
Geographic Region - France, Germany, Italy, UK and Rest of
Europe Markets - Independent Analysis of Annual Sales in US$
Billion for Years 2012 through 2017

Table 87: Europe 15-Year Perspective for Helpdesk Automation by
Geographic Region - Percentage Breakdown of Value Sales for
France, Germany, Italy, UK and Rest of Europe Markets for Years
2012, 2018 & 2027

Table 88: Europe Current & Future Analysis for Helpdesk
Automation by Software - Web Help Desk, On Premise Help Desk,
Enterprise Help Desk and Open Source Help Desk - Independent
Analysis of Annual Sales in US$ Billion for the Years 2018
through 2027

Table 89: Europe Historic Review for Helpdesk Automation by
Software - Web Help Desk, On Premise Help Desk, Enterprise Help
Desk and Open Source Help Desk Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 90: Europe 15-Year Perspective for Helpdesk Automation by
Software - Percentage Breakdown of Value Sales for Web Help
Desk, On Premise Help Desk, Enterprise Help Desk and Open
Source Help Desk for the Years 2012, 2018 & 2027

Table 91: Europe Current & Future Analysis for Helpdesk
Automation by Solution - Ticket Sortation, Ticket Scheduling,
Alert Management and Other Solutions - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 92: Europe Historic Review for Helpdesk Automation by
Solution - Ticket Sortation, Ticket Scheduling, Alert
Management and Other Solutions Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 93: Europe 15-Year Perspective for Helpdesk Automation by
Solution - Percentage Breakdown of Value Sales for Ticket
Sortation, Ticket Scheduling, Alert Management and Other
Solutions for the Years 2012, 2018 & 2027

Table 94: Europe Current & Future Analysis for Helpdesk
Automation by End-Use - BFSI, Retail, Healthcare, Automotive,
Telecom, Education and Government - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 95: Europe Historic Review for Helpdesk Automation by
End-Use - BFSI, Retail, Healthcare, Automotive, Telecom,
Education and Government Markets - Independent Analysis of
Annual Sales in US$ Billion for Years 2012 through 2017

Table 96: Europe 15-Year Perspective for Helpdesk Automation by
End-Use - Percentage Breakdown of Value Sales for BFSI, Retail,
Healthcare, Automotive, Telecom, Education and Government for
the Years 2012, 2018 & 2027

FRANCE
Table 97: France Current & Future Analysis for Helpdesk
Automation by Software - Web Help Desk, On Premise Help Desk,
Enterprise Help Desk and Open Source Help Desk - Independent
Analysis of Annual Sales in US$ Billion for the Years 2018
through 2027

Table 98: France Historic Review for Helpdesk Automation by
Software - Web Help Desk, On Premise Help Desk, Enterprise Help
Desk and Open Source Help Desk Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 99: France 15-Year Perspective for Helpdesk Automation by
Software - Percentage Breakdown of Value Sales for Web Help
Desk, On Premise Help Desk, Enterprise Help Desk and Open
Source Help Desk for the Years 2012, 2018 & 2027

Table 100: France Current & Future Analysis for Helpdesk
Automation by Solution - Ticket Sortation, Ticket Scheduling,
Alert Management and Other Solutions - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 101: France Historic Review for Helpdesk Automation by
Solution - Ticket Sortation, Ticket Scheduling, Alert
Management and Other Solutions Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 102: France 15-Year Perspective for Helpdesk Automation
by Solution - Percentage Breakdown of Value Sales for Ticket
Sortation, Ticket Scheduling, Alert Management and Other
Solutions for the Years 2012, 2018 & 2027

Table 103: France Current & Future Analysis for Helpdesk
Automation by End-Use - BFSI, Retail, Healthcare, Automotive,
Telecom, Education and Government - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 104: France Historic Review for Helpdesk Automation by
End-Use - BFSI, Retail, Healthcare, Automotive, Telecom,
Education and Government Markets - Independent Analysis of
Annual Sales in US$ Billion for Years 2012 through 2017

Table 105: France 15-Year Perspective for Helpdesk Automation
by End-Use - Percentage Breakdown of Value Sales for BFSI,
Retail, Healthcare, Automotive, Telecom, Education and
Government for the Years 2012, 2018 & 2027

GERMANY
Table 106: Germany Current & Future Analysis for Helpdesk
Automation by Software - Web Help Desk, On Premise Help Desk,
Enterprise Help Desk and Open Source Help Desk - Independent
Analysis of Annual Sales in US$ Billion for the Years 2018
through 2027

Table 107: Germany Historic Review for Helpdesk Automation by
Software - Web Help Desk, On Premise Help Desk, Enterprise Help
Desk and Open Source Help Desk Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 108: Germany 15-Year Perspective for Helpdesk Automation
by Software - Percentage Breakdown of Value Sales for Web Help
Desk, On Premise Help Desk, Enterprise Help Desk and Open
Source Help Desk for the Years 2012, 2018 & 2027

Table 109: Germany Current & Future Analysis for Helpdesk
Automation by Solution - Ticket Sortation, Ticket Scheduling,
Alert Management and Other Solutions - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 110: Germany Historic Review for Helpdesk Automation by
Solution - Ticket Sortation, Ticket Scheduling, Alert
Management and Other Solutions Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 111: Germany 15-Year Perspective for Helpdesk Automation
by Solution - Percentage Breakdown of Value Sales for Ticket
Sortation, Ticket Scheduling, Alert Management and Other
Solutions for the Years 2012, 2018 & 2027

Table 112: Germany Current & Future Analysis for Helpdesk
Automation by End-Use - BFSI, Retail, Healthcare, Automotive,
Telecom, Education and Government - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 113: Germany Historic Review for Helpdesk Automation by
End-Use - BFSI, Retail, Healthcare, Automotive, Telecom,
Education and Government Markets - Independent Analysis of
Annual Sales in US$ Billion for Years 2012 through 2017

Table 114: Germany 15-Year Perspective for Helpdesk Automation
by End-Use - Percentage Breakdown of Value Sales for BFSI,
Retail, Healthcare, Automotive, Telecom, Education and
Government for the Years 2012, 2018 & 2027

ITALY
Table 115: Italy Current & Future Analysis for Helpdesk
Automation by Software - Web Help Desk, On Premise Help Desk,
Enterprise Help Desk and Open Source Help Desk - Independent
Analysis of Annual Sales in US$ Billion for the Years 2018
through 2027

Table 116: Italy Historic Review for Helpdesk Automation by
Software - Web Help Desk, On Premise Help Desk, Enterprise Help
Desk and Open Source Help Desk Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 117: Italy 15-Year Perspective for Helpdesk Automation by
Software - Percentage Breakdown of Value Sales for Web Help
Desk, On Premise Help Desk, Enterprise Help Desk and Open
Source Help Desk for the Years 2012, 2018 & 2027

Table 118: Italy Current & Future Analysis for Helpdesk
Automation by Solution - Ticket Sortation, Ticket Scheduling,
Alert Management and Other Solutions - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 119: Italy Historic Review for Helpdesk Automation by
Solution - Ticket Sortation, Ticket Scheduling, Alert
Management and Other Solutions Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 120: Italy 15-Year Perspective for Helpdesk Automation by
Solution - Percentage Breakdown of Value Sales for Ticket
Sortation, Ticket Scheduling, Alert Management and Other
Solutions for the Years 2012, 2018 & 2027

Table 121: Italy Current & Future Analysis for Helpdesk
Automation by End-Use - BFSI, Retail, Healthcare, Automotive,
Telecom, Education and Government - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 122: Italy Historic Review for Helpdesk Automation by
End-Use - BFSI, Retail, Healthcare, Automotive, Telecom,
Education and Government Markets - Independent Analysis of
Annual Sales in US$ Billion for Years 2012 through 2017

Table 123: Italy 15-Year Perspective for Helpdesk Automation by
End-Use - Percentage Breakdown of Value Sales for BFSI, Retail,
Healthcare, Automotive, Telecom, Education and Government for
the Years 2012, 2018 & 2027

UNITED KINGDOM
Table 124: UK Current & Future Analysis for Helpdesk Automation
by Software - Web Help Desk, On Premise Help Desk, Enterprise
Help Desk and Open Source Help Desk - Independent Analysis of
Annual Sales in US$ Billion for the Years 2018 through 2027

Table 125: UK Historic Review for Helpdesk Automation by
Software - Web Help Desk, On Premise Help Desk, Enterprise Help
Desk and Open Source Help Desk Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 126: UK 15-Year Perspective for Helpdesk Automation by
Software - Percentage Breakdown of Value Sales for Web Help
Desk, On Premise Help Desk, Enterprise Help Desk and Open
Source Help Desk for the Years 2012, 2018 & 2027

Table 127: UK Current & Future Analysis for Helpdesk Automation
by Solution - Ticket Sortation, Ticket Scheduling, Alert
Management and Other Solutions - Independent Analysis of Annual
Sales in US$ Billion for the Years 2018 through 2027

Table 128: UK Historic Review for Helpdesk Automation by
Solution - Ticket Sortation, Ticket Scheduling, Alert
Management and Other Solutions Markets - Independent Analysis
of Annual Sales in US$ Billion for Years 2012 through 2017

Table 129: UK 15-Year Perspective for Helpdesk Automation by
Solution - Percentage Breakdown of Value Sales for Ticket
Sortation, Ticket Scheduling, Alert Management and Other
Solutions for the Years 2012, 2018 & 2027

Table 130: UK Current & Future Analysis for Helpdesk Automation
by End-Use - BFSI, Retail, Healthcare, Automotive, Telecom,
Education and Government - Independent Analysis of Annual Sales
in US$ Billion for the Years 2018 through 2027

Table 131: UK Historic Review for Helpdesk Automation by
End-Use - BFSI, Retail, Healthcare, Automotive, Telecom,
Education and Government Markets - Independent Analysis of
Annual Sales in US$ Billion for Years 2012 through 2017

Table 132: UK 15-Year Perspective for Helpdesk Automation by
End-Use - Percentage Breakdown of Value Sales for BFSI, Retail,
Healthcare, Automotive, Telecom, Education and Government for
the Years 2012, 2018 & 2027

REST OF EUROPE
Table 133: Rest of Europe Current & Future Analysis for
Helpdesk Automation by Software - Web Help Desk, On Premise
Help Desk, Enterprise Help Desk and Open Source Help Desk -
Independent Analysis of Annual Sales in US$ Billion for the

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